A game-changing app for ever-changing risk.
Zurich Insurance Group helps corporations protect their people, property and equipment from risk. And Apple devices and custom apps help Zurich risk engineers and sales agents inform customers of the impact of events and disruption to their business and improve safety. With Zurich Onsite, an iPadOS custom app, risk engineers can perform an entire risk assessment at once, from referencing preloaded risk data to annotating site photos to grading a risk factor. And with the MyCustomer custom app, sales agents can more completely manage a customer relationship with detailed client information.
At a glance
1.3KRisk engineers
2.6KiPad devices deployed
4Days fewer to complete
risk reports
risk reports
With iPad and Zurich Onsite, we’ve made it easier and faster for customers to reduce their risk and protect the things they care about.
Risk Engineering, Zurich
The right equipment.
iPad helps Zurich support corporate customers all over the world.
Sales
Improved from the first contact.
Assessing Risk
Only with Apple
Built-in Security
Apple devices keep data and information secure. Key security features, like hardware-based device encryption, can’t be disabled by mistake. Touch ID and Face ID make it easy to secure every device. And because many of these features are enabled by default, IT won’t need to perform extensive configurations.
Zero-Touch Deployment
With Apple Business Manager, Zurich can easily configure, deploy and manage its devices over the air. And IT can tailor the setup process to any team. So every Apple device is ready to go from the start.
Partnership
Through its dedicated Apple practice of 5,000 consultants and solution-focused workshops, Deloitte helps customers maximise their iPhone and iPad deployment. Zurich worked with Deloitte to develop the iPadOS custom app MyCustomer, which empowers sales agents to better manage and build customer relationships.
Results
Risk. Better calculated.
Site inspections take 1 hour less per visit.
Customers complete all improvement actions 82% faster than in 2015.
With the MyCustomer app, sales agent productivity increased by 10%.
The MyCustomer app helped improve the net promoter score by 10% within the first quarter.
I’m able to provide a guided risk assessment for customers with my iPad — making it easier for them to visualise, identify and resolve many of the risks their businesses face.
Risk Engineering, Zurich