Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Every AirPods or Beats product comes with comes with one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of HK$229.1
AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Service coverage includes the following:
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
You can buy coverage on a fixed-term plan.
2 yrs
AirPods, AirPods Pro, Beats
AirPods Max
AppleCare+ is available for:
See AppleCare+ Terms and Conditions for complete product details.
Find your Apple Support phone number here.
Contact Apple Support