Service and support from the people who know your Apple Vision Pro best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.1

Enjoy peace of mind when you buy AppleCare+ for Apple Vision Pro.

Every Apple Vision Pro comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage2 and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee.3 Coverage does not include theft or loss of your device or damage to corrective lenses used with your device. For complete details, see the terms.

Apple-certified service and support coverage
24/7 priority access to Apple experts by chat or phone1
Get unlimited incidents of accidental damage protection2
Battery service coverage2

One stop for support

Minimize the amount of time without your device with Express Replacement Service

Because Apple makes the hardware, the operating system, and many applications, Apple Vision Pro is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.1

  • Priority access to Apple experts with 24/7 support in English
  • Carry-in repair: Take your device to an Apple Store4
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4

Hardware coverage

Get unlimited incidents of accidental damage protection2
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement service from Apple-authorized technicians using genuine Apple parts.

Coverage includes the following:

  • Your Apple Vision Pro
  • Included battery2
  • Included cable
  • Unlimited incidents of accidental damage protection, each subject to a service fee

Software support

Get direct access to Apple experts for support using visionOS and more

Whether you’re sitting in the comfort of your home or office, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using visionOS and iCloud
  • Connecting to wireless networks
  • Questions about Apple-branded apps for your Apple Vision Pro

Protect your Apple Vision Pro

AppleCare+

You can buy coverage on a fixed term plan.

2 yrs

Apple Vision Pro

Service fees at a glance

Incidents covered

Damage to Included Accessories3

HK$229

Other Accidental Damage

HK$2,299

How to buy

  1. Purchase AppleCare+ with your new Apple Vision Pro.
  2. Or, within 60 days of your Apple Vision Pro purchase5:

For complete details, see the AppleCare+ Terms and Conditions.

Additional Support

Get support by phone,
set up a repair, and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app