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Email Address:
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Subject:
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Please describe the problem in detail and steps needed to reproduce the problem:
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Which computer are you using?
Select Computer:
Mac Pro (2023)
Mac Pro (2019)
Mac Pro (Late 2013)
Mac Pro (Previous generations)
Mac Studio
16-inch MacBook Pro (M4 Pro or M4 Max)
16-inch MacBook Pro (M3 Pro or M3 Max)
16-inch MacBook Pro (M2 Pro or M2 Max)
16-inch MacBook Pro (M1 Pro or M1 Max)
16-inch MacBook Pro (Intel)
15-inch MacBook Pro (Touch Bar)
15-inch MacBook Pro (Intel)
14-inch MacBook Pro (M4 Pro or M4 Max)
14-inch MacBook Pro (M4)
14-inch MacBook Pro (M3, M3 Pro, or M3 Max)
14-inch MacBook Pro (M2 Pro or M2 Max)
14-inch MacBook Pro (M1 Pro or M1 Max)
13-inch MacBook Pro (M2)
13-inch MacBook Pro (M1)
13-inch MacBook Pro (Touch Bar)
13-inch MacBook Pro (Intel)
MacBook Air (M2)
MacBook Air (M1)
MacBook Air (Intel)
MacBook
iMac Pro
iMac (M1)
iMac (Intel)
Mac mini (M4 or M4 Pro)
Mac mini (M2 or M2 Pro)
Mac mini (M1, 2020)
Mac mini (Intel)
Mac mini (Previous generations)
What type of processor does your Mac have?
To find this information, click the Apple menu and choose “About This Mac”.
Select Type:
Intel Core Duo or earlier
Intel Core 2 Duo
Intel Core i3 or i5
Intel Core i7
How much memory does your Mac have?
To find this information, click the Apple menu and choose “About This Mac”.
Select Amount:
2GB
4GB
8GB
12GB
16GB
16GB+
Which operating system are you using?
Select Version:
macOS Sequoia 15.1
macOS Sequoia 15.0.1
macOS Sequoia 15
macOS Sonoma 14.7.1
macOS Sonoma 14.7
macOS Sonoma 14.6.1
macOS Sonoma 14.6
macOS Sonoma 14.5
macOS Sonoma 14.4.1
macOS Sonoma 14.4
macOS Sonoma 14.3.1
macOS Sonoma 14.3
macOS Sonoma 14.2.1
macOS Sonoma 14.2
macOS Sonoma 14.1.2
macOS Sonoma 14.1.1
macOS Sonoma 14.1
macOS Sonoma 14
macOS Ventura 13.7.1
macOS Ventura 13.7
macOS Ventura 13.6.9
macOS Ventura 13.6.8
macOS Ventura 13.6.7
macOS Ventura 13.6.6
macOS Ventura 13.6.5
macOS Ventura 13.6.4
macOS Ventura 13.6.3
macOS Ventura 13.6.2
macOS Ventura 13.6.1
macOS Ventura 13.6
macOS Ventura 13.5.2
macOS Ventura 13.5.1
macOS Ventura 13.5
macOS Ventura 13.4.1
macOS Ventura 13.4
macOS Ventura 13.3.1
macOS Ventura 13.3
macOS Ventura 13.2.1
macOS Ventura 13.2
macOS Ventura 13.1
macOS Ventura 13.0.1
macOS Ventura 13
macOS Monterey 12.7.6
macOS Monterey 12.7.4
macOS Monterey 12.7.3
macOS Monterey 12.7.2
macOS Monterey 12.7.1
macOS Monterey 12.7
macOS Monterey 12.6.9
macOS Monterey 12.6.8
macOS Monterey 12.6.7
macOS Monterey 12.6.6
macOS Monterey 12.6.5
macOS Monterey 12.6.4
macOS Monterey 12.6.3
macOS Monterey 12.6.2
macOS Monterey 12.6.1
macOS Monterey 12.6
macOS Monterey 12.5.1
macOS Monterey 12.5
macOS Monterey 12.4
macOS Monterey 12.3.1
macOS Monterey 12.3
macOS Monterey 12.2.1
macOS Monterey 12.2
macOS Monterey 12.1
macOS Monterey 12.0.1
macOS Monterey 12
macOS Big Sur 11.7.10
macOS Big Sur 11.7.9
macOS Big Sur 11.7.8
macOS Big Sur 11.7.7
macOS Big Sur 11.7.6
macOS Big Sur 11.7.5
macOS Big Sur 11.7.4
macOS Big Sur 11.7.3
macOS Big Sur 11.7.2
macOS Big Sur 11.7.1
macOS Big Sur 11.7
macOS Big Sur 11.6.8
macOS Big Sur 11.6.7
macOS Big Sur 11.6.6
macOS Big Sur 11.6.5
macOS Big Sur 11.6.4
macOS Big Sur 11.6.3
macOS Big Sur 11.6.2
macOS Big Sur 11.6.1
macOS Big Sur 11.6
macOS Big Sur 11.5.2
macOS Big Sur 11.5.1
macOS Big Sur 11.5
macOS Big Sur 11.4
macOS Big Sur 11.3.1
macOS Big Sur 11.3
macOS Big Sur 11.2.3
macOS Big Sur 11.2.2
macOS Big Sur 11.2.1
macOS Big Sur 11.2
macOS Big Sur 11.1
macOS Big Sur 11.0.1
macOS Big Sur 11
macOS Catalina 10.15.7
macOS Catalina 10.15.6
macOS Catalina 10.15.5
macOS Catalina 10.15.4
macOS Catalina 10.15.3
macOS Catalina 10.15.2
macOS Catalina 10.15.1
macOS Catalina 10.15
macOS Mojave 10.14.6
macOS Mojave 10.14.5
macOS Mojave 10.14.4
macOS Mojave 10.14.3
macOS Mojave 10.14.2
macOS Mojave 10.14.1
macOS Mojave 10.14
macOS High Sierra 10.13.x
macOS Sierra 10.12.x
OS X El Capitan 10.11.x
OS X Yosemite 10.10.x
OS X Mavericks 10.9.x
OS X Mountain Lion 10.8.x
OS X Lion 10.7.x or earlier
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What version of Aperture are you using?
To find this information, click the Aperture menu and choose “About Aperture”.
Select Version:
Aperture 3.6
Aperture 3.5.1
Aperture 3.5
Aperture 3.4.5
Aperture 3.4.4
Aperture 3.4.3
Aperture 3.4.2
Aperture 3.4.1
Aperture 3.4
Aperture 3.3.2
Aperture 3.3.1
Aperture 3.3
Aperture 3.2.4
Aperture 3.2.3
Aperture 3.2.2
Aperture 3.2.1
Aperture 3.2
Aperture 3.1.3
Aperture 3.1.2
Aperture 3.1.1
Aperture 3.1
Aperture 3.0.3
Aperture 3.0.2
Aperture 3.0.1
Aperture 3.0
Aperture 2.1.4
Aperture 2.1.3
Aperture 2.1.2
Aperture 2.1.1
Aperture 2.1
Aperture 2.0.1
Aperture 2.0
Aperture 1.5.6
Aperture 1.5.4
Aperture 1.5.3
Aperture 1.5.2
Aperture 1.5.1
Aperture 1.5
Aperture 1.1.2
Aperture 1.1.1
Aperture 1.1
Aperture 1.0.1
Aperture 1.0
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How often do you use Aperture?
Select Frequency:
Frequently - Nearly every day
Often - Several times per week
Occasionally - Once per week
Infrequently - Once every few weeks
What type of images do you shoot?
Select Type:
RAW+JPEG
RAW only
Mostly RAW
JPEG only
Mostly JPEG
Mostly video
Other
How many photos are in your library?
Select Quantity:
Less than 1,000 photos
1,000 - 10,000 photos
10,000 - 25,000 photos
25,000 - 50,000 photos
50,000 - 100,000 photos
100,000 - 200,000 photos
More than 200,000
What type of camera are you using? Please include make and model (for example, Canon EOS 5D Mark III):
If using a third—party plug-in, please indicate the software company name and title below (for example, Nik Software Viveza):
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