Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
AppleCare+ provides expert technical support and additional hardware coverage for iPad, Apple Pencil and an Apple-branded iPad keyboard from Apple, including unlimited incidents of accidental damage protection.1 Each incident is subject to a service fee. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.2 Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by Australian consumer law. For details, click here.
Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes:
Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics, including:
Service fees are listed for the latest iPad models. For more details on the latest iPad models, see apple.com/au/ipad.
Incidents covered
Accessories
A$45
iPad
Accidental damage
A$65
iPad Pro, iPad Air, iPad mini
Screen damage
A$45
Other accidental damage
A$149
If you received 7-Day Complimentary coverage with your new iPad, you will be able to purchase AppleCare+ after this coverage has expired.
For information on how to renew an existing plan, click here.
See the AppleCare+ terms and conditions for complete product details.
Contact Apple Support on 1300-321-456.
Contact Apple Support